Shipping & Policies

📦 Processing & Shipping

  • Orders ship via USPS or UPS Monday–Friday.
  • Please allow 3–5 business days after shipping for delivery.
  • Holiday orders ship the next business weekday.
  • You’ll receive a tracking email once your order ships. Please ensure your address is correct.

 

❌ All Sales Final

  • We do not accept returns, exchanges, or cancellations.
  • Review all product details before purchasing.
  • If irritation occurs, discontinue use immediately.

 

⚠️ Damaged Items

  • Report broken or damaged items within 7 days of delivery.
  • Include a photo for verification.
  • Replacements will be sent. After 7 days, we cannot assist.

 

🌡️ Body Butters & Temperature

  • Extreme heat or cold may melt or freeze body butters.
  • If frozen, allow to warm to room temperature.
  • If melted, refrigerate to solidify.
  • Weight and benefits remain unchanged.

 

🩺 Disclaimer

  • Products are not FDA evaluated.
  • Not intended to diagnose, treat, cure, or prevent disease.
  • Always consult a healthcare provider if needed.

 

đź’Ś Customer Support

  • Questions? Send us a message — we’ll respond promptly.

 

Thank you for supporting Raw Naturals! 🙂